Scale as you grow

Dalet Flex is an agile media logistics and content supply chain solution that makes it easier and less costly to produce, prepare, package, distribute, and monetize content with powerful metadata and asset management.

Available on a subscription basis, Dalet Flex for teams brings all the convenience and affordability SaaS has to offer. Dalet Flex is also offered as an enterprise-grade media workflow platform available as a subscription, with custom offerings that can be tailored exactly to any organization’s needs and specific requirements.

Dalet Flex for teams’ customers benefit from an onboarding program, covering the creation of the account and delivery of out-of-the-box workflows. Additional professional services including workflow customization and more are available upon request. Dalet Flex for enterprises is usually purchased with Professional Services to help you tailor the solution to your business requirements and technical environment.

There is no rule, and you can request both! Your discovery process will usually start with a discussion of your needs with one of our product specialists. A Dalet Flex demo is included early in the process and the trial then marks an important, but natural evolution in our discussions.

You can request a demo on this page. Once you have provided all the required information, a Dalet representative will be in touch with you to discuss your expectations for the demo.

You can request a free trial on this page. Once you provide all the required information, a Dalet representative will be in touch with you to discuss the next steps.

At the end of your Dalet Flex trial, you can decide to subscribe to a plan or not.

Very. Dalet Flex is secure by design, following best industry standards such as OWASP or CIS. Dalet Flex environments are monitored 24x7x365 by Dalet’s Cloud Operations team. Our systems are subject to continual scan and regular penetration testing to help ensure that they are robust and resilient. Also, Dalet has secured the ISO/IEC certification 27001 and implements a “Zero Trust” security framework across its cloud-native solutions.

Dalet Flex customers have access to global support, our knowledge base, and regular customer success checkpoints. For additional fees, customers can access deeper guidance, custom training, hands-on configuration, extended support and implementation services.

Video, Image, Audio, Document, Subtitle, Clip, and Sequence are the standard asset types available in Dalet Flex.

In addition to standard asset types, Dalet Flex gives you the ability to define custom asset types. These allow you to build a data model tailored to your business. If you are managing TV Shows for instance, you may want to build a hierarchical data model around custom objects representing Series, Seasons, and Episodes. More details on user-defined asset types, also called User-Defined Objects (or UDOs) are available in our knowledge base.

A Sandbox is a second Dalet Flex system made available to you, that can be used by a maximum of 10 users and cannot be used in production. Our customers typically use a Sandbox for testing and training purposes, for example to validate new workflows and integrations before putting them in production.

Dalet Flex for teams offers a selection of integrations with key apps and systems to increase productivity and streamline workflows.

Dalet Flex for enterprises allows customers to build almost anything they want through many dozens of integrations and via our developer-friendly APIs.

Continuous feedback and co-innovation are at the heart of our strategy. You can always contact your customer success manager to share comments, requests, and product suggestions. We will also regularly request your opinion on the product and its features.

Dalet Flex for teams subscriptions include full access to FlexMAM, FlexREVIEW, FlexMOVE, and FlexTRACK. More details on those applications are available on our Features and Benefits page.

Yes, thanks to FlexXTEND, Adobe Premiere Pro can be connected to Dalet Flex for teams for an extra fee. More details on FlexXTEND are available on our Features and Benefits page.

The Essentials plan includes 10 active users and allows for additional users for an extra fee of $180 per month, up to a total of 20 users.

The Growth plan includes 20 active users and allows for additional users for an extra fee of $50 per month, up to a total of 50 users.

The Advanced plan includes 50 active users and allows for unlimited additional users, for a fee. Schedule a meeting with a Dalet representative to discuss your needs.

The definition of an active user is a person who accesses Dalet Flex at least once in a given month.

Cloud credits give you flexible, pay-as-you-go access to cloud services, for example storage, data transfer, and transcoding.

Your subscription includes a number of cloud credits every month, giving you access to cloud services without extra costs as long as you have credits available.

Extensions are available as subscription add-ons, or on a pay-per-use basis.

If your Dalet Flex for teams’ environment is hosted in the United States, one extra credit is sold $1.

Cloud credits are converted into a cloud usage allowance based on a regional rate card.

100 credits can for instance give you access each month to 2.5 TB of hot storage, 10 TB of deep archive storage, 500 GB of data transfer, and 150 transcoding hours (high-resolution materials to proxy).

If you are using Dalet Flex mainly to manage your archive, you may need more storage and less transcoding. Whereas using Dalet Flex for content distribution may require more data transfer and less storage – credits are fully flexible and can be used based on your requirements.

If your Dalet Flex for teams’ environment is hosted in the United States, one credit will give you:

Rate cards vary per region – schedule a meeting with a Dalet specialist to discuss your needs and get a detailed rate card for your region.

Details of our Dalet Flex for teams’ support plans are available on this page, under the “Cloud Support Services” and “Cloud Software Support” tabs. Additional Care Packages can also be purchased to benefit from Dalet’s professional services expertise and guidance.