Results for `General`

How secure are my files?

Very. Dalet Flex is secure by design, following best industry standards such as OWASP or CIS. Dalet Flex environments are monitored 24x7x365 by Dalet’s Cloud Operations team. Our systems are subject to continual scan and regular penetration testing to help ensure that they are robust and resilient. Also, Dalet has secured the ISO/IEC certification 27001…

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What resources are available to ensure my success with Dalet Flex?

Dalet Flex customers have access to global support, our knowledge base, and regular customer success checkpoints. For additional fees, customers can access deeper guidance, custom training, hands-on configuration, extended support and implementation services.

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What are the standard asset types defined in Dalet Flex?

Video, Image, Audio, Document, Subtitle, Clip, and Sequence are the standard asset types available in Dalet Flex.

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What are user-defined asset types?

In addition to standard asset types, Dalet Flex gives you the ability to define custom asset types. These allow you to build a data model tailored to your business. If you are managing TV Shows for instance, you may want to build a hierarchical data model around custom objects representing Series, Seasons, and Episodes. More…

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What is a Sandbox?

A Sandbox is a second Dalet Flex system made available to you, that can be used by a maximum of 10 users and cannot be used in production. Our customers typically use a Sandbox for testing and training purposes, for example to validate new workflows and integrations before putting them in production.

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Does Dalet Flex integrate with other applications and systems?

Dalet Flex offers a selection of integrations with key apps and systems to increase productivity and streamline workflows. The platform allows customers to build almost anything they want through many dozens of integrations and via our developer-friendly APIs. 

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How can I provide feedback?

Continuous feedback and co-innovation are at the heart of our strategy. You can always contact your customer success manager to share comments, requests, and product suggestions. We will also regularly request your opinion on the product and its features.

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