Ooyala is now part of Dalet, the global leader in media workflows!
If you need assistance from our support team
Submit a ticket on your customer portal, iCare: https://portal.dalet.com
Or, in case you don't have an access to the portal, email us at: firstname.lastname@example.org
For emergencies, please call your local hotline:
Americas and APAC: +1 (212) 269-6707
EMEA : +33 (0)1 41 27 67 46 (for Standard SLA) OR +33 (0)1 41 27 67 47 (for Extended and Premium SLA)*
Tell us how we did, take the Customer Support satisfaction survey: click here