When Dalet unveiled Dalia at IBC 2025, the response from customers and industry professionals was immediate. The idea of interacting with complex media workflows through a natural conversation felt both powerful and refreshingly simple.

But Dalia is far more than a chatbot layered on top of media systems.

Dalia represents a new approach to media operations. An agentic AI framework designed to orchestrate workflows across the entire Dalet ecosystem. Through a natural language interface, users can interact with Dalet Flex, Dalet Pyramid, Dalet InStream, Dalet Brio, and Dalet AmberFin as if they were working alongside a knowledgeable colleague.

Instead of navigating multiple interfaces, users can simply ask Dalia to complete a task.

For example:

• “Find all promo videos from the 2025 World Series.”
• “Generate highlights for Game 7 in Spanish.”

Behind the scenes, Dalia’s media-aware agents analyze the request, locate the relevant assets, and execute the workflow across Dalet systems. Tasks like searching, clipping, transcoding, packaging, and distribution can all happen through a single conversational interface.

The result is a dramatically simpler way to operate even the most complex media environments.

Dalet Flex: The Foundation That Makes It Possible

While Dalia introduces a new user experience, the operational power behind it comes from Dalet Flex.

The latest Dalet Flex 25.12 LTS release marks a major step toward bringing Dalia fully to life. This release is the first LTS version of Flex built natively to support the upcoming agentic AI interface, providing the foundation that allows Dalia’s agents to understand, coordinate, and execute media workflows.

Dalet Flex manages the orchestration, metadata, workflows, and automation that power media operations. Dalia sits on top of that architecture, translating natural language requests into precise actions across the platform.

This means organizations that upgrade to the latest Dalet Flex release are not only improving their current workflows but also preparing their environment for the next generation of AI-driven media operations.

Early Momentum from Customers

The excitement around Dalia isn’t limited to industry events.

Several Dalet customers have already entered early proof-of-concept programs, exploring how agentic AI can accelerate their media workflows and simplify how teams interact with the platform.

Initial feedback has been extremely encouraging. Customers are seeing how Dalia can streamline everyday tasks while making complex systems more accessible to a wider group of users.

Editors, producers, archivists, and operations teams can all interact with the platform more naturally while maintaining the enterprise reliability and control they expect from Dalet.

Simplicity Without Compromise

One of the most compelling aspects of Dalia is how it expands access to media platforms across an entire organization.

With a conversational interface, users no longer need deep technical knowledge to work with complex systems. Marketing teams can quickly locate content in the archive. Producers can trigger production workflows. Executives can review operational insights without navigating specialized tools.

By combining simplicity with enterprise-grade performance, Dalia removes the long-standing trade-off between ease of use and operational power.

What Comes Next

Dalia itself began as a small “skunkworks” innovation project inside Dalet, an internal startup designed to move quickly, experiment boldly, and rethink how media professionals interact with their tools.

Today, that vision is rapidly becoming reality.

With Dalet Flex 25.12 providing the foundation, the path is set for Dalia to become widely available. Early customer POCs are already demonstrating the potential of agentic AI to transform media workflows.

For existing Dalet customers, upgrading to the latest Flex release is the first step toward unlocking this new experience. And for organizations evaluating their future media platform, Dalet now offers something unique: the power of a full enterprise media ecosystem, combined with the simplicity of a conversational interface.

We are excited to bring this new innovation to the industry!

Want to learn more or discuss a POC? Give us a shout.