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Implementing new technology and optimizing workflows is a challenge in any organization; even more so when implementing mission-critical systems that support the core business of a broadcaster or government organization. Over the past 19 years, Dalet has developed and implemented a wide range of enterprise solutions that expertly manage large scale and complex workflows. Dalet is about long-term commitment and maximum ROI for their customers.
Dalet Enterprise Edition is delivered with a comprehensive array of professional services to help your organization unleash the full benefits of your digital media asset management projects.
Dalet solution architects, project managers, IT experts, and integration teams are all seasoned digital media professionals or high level IT engineers capable of delivering value added services. Their industry-specific know-how, knowledge of best practices, and project management methodology are key assets in ensuring the success of a digital deployment.
Working closely with vendors, system integrators and IT professionals, Dalet Professional Services have been a key part of hundreds of broadcast projects.
Dalet Professional Services can support your organization through each step of your digital implementation: from consulting, workflow design and requirements gathering to installation, staging and testing, training and rehearsals, coaching and support. In doing so, Dalet can help your organization minimize risks and make the best of its digital investment.
Consulting
Dalet professionals work hand in hand with your project teams to tailor your digital asset management platform to your organization workflow. Dalet consultants provide help at every level, from workflow design, software and hardware architecture and dimensioning, to functional and technical specifications.
Project management
Dalet project managers are strong team players, who collaborate with your in-house engineering and IT experts, as well as with your users so as to facilitate change management and ensure maximum project return on investment. Their industry-specific know-how, knowledge of best practices, and project management methodology are key assets in ensuring the success of a digital deployment.
System integration
Our system integration team delivers high level of expertise to integrate Dalet based solution with both IT and broadcast systems, as well as hardware components. They are capable of coordinating multi-vendor implementations within the most demanding of timelines.
System Training & Coaching
Dalet trainers command many years of experience in delivering knowledge transfer to users, super users and administrators. They have significant expertise in workflow consulting and customer best practices.
Training sessions are structured and tailored to the specific needs of each customer. Because Dalet tools are easy-to-use and contextual workspaces are tailored to each users, training sessions remain short and targeted for each specific job profile.
Support
Our support teams operate 24/7. They offer a comprehensive range of support service levels. Discover more about support here.
